How we work

Innovative solutions, operational efficiency and quality form the foundation of Rocktree’s successful track record and strong customer relationships.

Focus on Quality and Safety

Rocktree strives to continuously improve operational efficiency and reduce risks related to the safety of its operations.

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Innovative Solutions

Rocktree’s combination of technical know-how and market insight helps its clients turn obstacles into opportunities.

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Growth Through Relationships

Rocktree’s focus on fostering relationships with blue-chip customers has resulted in the formation of strategic partnerships with various international miners and trading firms, resulting in significant growth.

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Improving with IT

Rocktree focuses on continuous corporate improvement and process mapping to automate and streamline processes.

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Focus on Quality and Safety

The standards that Rocktree sets for its operations are consistently higher than the regulations in which it operates. By raising its own standards for Health, Safety, Environment and Quality (HSEQ), Rocktree aims to set new guidelines and drive increasing customer expectations of safety and quality for the benefit of the market as a whole.

The Company has implemented various industry leading HSEQ standards and is in compliance with ISM Code 2015, SOLAS’74, ISO 9001 2015, ISO 14001 2015 and ISO 18001 2007 / OHSAS certified by DNV-GL. Additionally, in collaboration with DNV-GL, Rocktree developed a structured approach to vet the quality of its OFTs against a set of pre-defined, operational, technical, safety and quality parameters. The aim of the vetting program was to set a baseline for the industry and enable comparison by means of common standards.

By benchmarking our OFTs against these standards, we enable customers to monitor HSEQ performance, giving them the highest level of confidence in the operational excellence of the business.

Innovative Solutions

One of Rocktree’s key advantages is the talent and experience of our people. Throughout the dry-bulk logistics market, Rocktree is recognized for its highly specialized know-how in designing, building and operating OFTs that has allowed the Company to develop new and innovative transshipment solutions.

This focus on innovation, operational efficiency and quality forms the foundation of Rocktree’s successful track record. The combination of technical know-how and market knowledge means we are well placed to assist our clients find the most effective solution.

Growth Through Relationships

Rocktree works with a wide range of clients, including miners, trading firms, shipping companies and end users, at every stage of the dry-bulk commodity logistics chain. The Company understands that gaining and maintaining the trust of its clients is critical to the ongoing success of the business.

Since incorporation, Rocktree has set out to form long-term strategic partnerships with its clients through open dialogue and a commercial approach to business which has resulted in a near 100% renewal rate for all major customer contracts.

Improving with IT

Rocktree focuses on continuous corporate improvement and process mapping to automate and streamline processes. The Company utilizes a combination of internally developed and market based IT tools to monitor operations, improve efficiency, increase transparency and address logistical challenges.

Using the latest and most innovative technology for operations, Rocktree aims to set new standards and drive increasing customer expectations of efficiency, quality and reliability. Rocktree’s incorporation of IT has been well received by clients and has served to further distinguish the Company as a preferred operator in the geographies in which it operates.

Our commitment to protecting the environment, providing a safe work environment for employees and ensuring effective service for our customers

Performance

Rocktree believes exceptional performance starts with motivated, well-trained employees. The result is a safer, more productive working environment and tangible performance benefits for our clients.

Environment

Rocktree operates in a sustainable manner and has implemented various measures to reduce our environmental footprint, including, fuel, emissions, power and garbage monitoring and management systems. The OFTs utilize low sulfur fuel, and are already in compliance with the forthcoming IMO 2020 global sulfur cap rules and regulation

Safety

Safety is of the utmost importance to Rocktree. The Company has invested significant capital in monitoring capabilities and developing and maintaining a vetting framework with leading accreditation agency DNV-GL. The result is a strong safety record and stringent operating standards.

Talk to Rocktree +65 6622 6500 info@rocktree.sg

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